Summary
In this conversation, Tiger Safarov and Christine Sison discuss the evolving landscape of remote talent in the dental industry. They explore the challenges and opportunities presented by remote work, particularly in the wake of the COVID-19 pandemic. Christine shares insights on how dental practices can effectively integrate remote team members, the importance of technology in bridging communication gaps, and the necessity of measuring productivity. They also touch on the implications of AI in dental practices and the significance of having a US-based workforce. In this conversation, Christine and Tiger discuss the evolving landscape of remote work in dental practices. They explore the streamlined hiring process, the importance of onboarding, and the competition for global talent. Christine emphasizes the need for dental practices to adapt their organizational structures and job descriptions to maximize productivity and revenue. They also address the challenges of measuring performance for remote team members and the inertia within the dental industry regarding remote work. The conversation concludes with insights on navigating employee turnover and the importance of creating a new narrative around remote work in dentistry.
About Christine Sison:
- LinkedIn https://www.linkedin.com/in/christine-sison-a029a31/
- Schedule a call: https://calendar.google.com/calendar/u/0/appointments/schedules/AcZssZ3Kcu8qdW_i7-YfW5wO3dFNd9jrvZYqiKkB4I-Xjy7iCwqFqz47Idqx7dvj8WXvjKl_zaPzzeGU
- contact email: christine@swissmonkey.io
- website: www.swissmonkey.io
Takeaways
Outsourcing in dentistry has been around for a long time.
The COVID-19 pandemic has created a labor shortage in dental practices.
Remote work can enhance patient experience if done correctly.
Onboarding remote staff requires a structured process.
Technology can facilitate communication between on-site and remote teams.
Measuring productivity is essential for remote team success.
Not all tasks should be outsourced; focus on non-patient-facing roles.
Practices need to have clear workflows for remote integration.
AI is poised to change the dental industry significantly.
A US-based workforce can provide better service in dental practices. Remote hiring can significantly speed up the recruitment process.
Onboarding can be completed quickly with the right technology.
Global talent competition is reshaping job expectations in dentistry.
Organizational structure is crucial for effective team management.
Maximizing team productivity can lead to increased revenue.
Performance metrics should be tailored to specific roles.
Adopting remote work requires overcoming industry inertia.
Building trust in remote work models is essential for success.
Employee turnover can be managed with proper systems in place.
Creating a flexible staffing model can help address workforce shortages.
Chapters
(00:00) The Rise of Remote Talent in Dentistry
(03:05) Overcoming Control Issues with Remote Teams
(05:48) Technology Bridging the Gap
(09:10) Measuring Productivity and Performance
(12:01) Identifying the Right Time for Remote Integration
(15:03) Onboarding and Evaluating Remote Staff
(18:09) The Importance of Location in Remote Staffing
(20:53) The Future of AI in Dental Practices
(23:18) Streamlined Hiring Process for Dental Practices
(24:43) Onboarding and Interviewing Candidates
(26:12) Global Talent Competition in Dentistry
(27:29) Organizational Structure and Job Descriptions
(29:08) Maximizing Team Productivity and Revenue
(31:00) Measuring Performance of Remote Team Members
(33:42) Challenges in Adopting Remote Work in Dentistry
(35:56) Building a New Narrative for Remote Work
(38:53) Navigating Employee Turnover and Business Continuity