In this episode, Paul Rhodes discusses what a good start looks like in property management.
He emphasizes the importance of setting expectations and starting on time. He highlights the role of leadership in setting and modeling expectations for the team.
Paul shares his experience of having a daily meeting with the property manager to discuss priorities and ensure effective communication between the office and maintenance teams.
He also emphasizes the need for collaboration and teamwork in property management.
Lastly, Paul encourages listeners to set expectations for themselves and start each day in the best way possible.
Takeaways
Setting clear expectations is crucial for a good start in property management.
Starting on time and being ready to work is essential for excellent customer service.
Effective communication and collaboration between the office and maintenance teams are key to success.
Setting expectations for oneself and starting each day in the best way possible is important for personal and professional growth.
Chapters
00:00 What Does a Good Start Look Like?
01:09 Setting Expectations
04:24 The Importance of Starting on Time
07:05 Leadership and Setting Expectations
09:15 The Morning Routine
10:16 The Daily Meeting
13:06 Roles and Responsibilities
15:27 Collaboration between Office and Maintenance Teams
17:00 Working as a Team
19:28 Effective Communication
25:44 Setting Expectations for Yourself
29:32 The Ultimate Maintenance Mindset
