On this first bonus episode of Counting Change, we focus in on what Ascent is, interviewing a different member of our team each time to give you a 360° understanding of howAscent is revolutionising banks and credit unions.
This episode, hosts Arjun Sehgal and Rachel Reid are joined by Glenn Fossella, Head of Customer at Ascent, to discuss what Ascent is and how it's innovating the banking experience through customer experience.
As Glenn explains, Ascent learns from every customer interaction to provide an increasingly personalized experience over time. This allows banks and credit unions to differentiate through superior customer experience.
Tune in for an insightful look at how Ascent is bringing technological innovation to community finance and revolutionizing customer journeys in banking.
Ascent is the next-generation point-of-sale platform that streamlines and simplifies product applications and forms across financial institutions without disrupting existing systems. It leverages third-party data to pre-fill applications, uses logic and rules for routing, and provides a user-friendly document collection portal.
