In this episode of Counting Change, hosts Arjun Sahgal and Rachel Reid discuss storytelling with Josh Rodriguez, Assistant Vice President, Fintech and Mission Integration at West Community Credit Union.
The episode explores how storytelling is vital in every industry, particularly in credit unions and fintech, to connect with members and drive innovation. Josh shares insights on the challenges credit unions face in telling their stories and the impact of effective storytelling on member engagement and product development. Josh also discusses the significance of empathy and understanding member stories to create meaningful financial solutions.
Counting Change is hosted and run by Ascent Platform.
The episode explores how storytelling is vital in every industry, particularly in credit unions and fintech, to connect with members and drive innovation. Josh shares insights on the challenges credit unions face in telling their stories and the impact of effective storytelling on member engagement and product development. Josh also discusses the significance of empathy and understanding member stories to create meaningful financial solutions.
