The AI Marketing Navigator

Episode 104: Salesforce AI Industries - 100+ AI CRM Capabilities

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Description

Salesforce has announced the launch of Industries AI, which includes over 100 AI capabilities tailored to specific industries. These AI tools aim to automate time-consuming tasks and provide industry-specific solutions. Salesforce has also created an AI use case library to help users adopt these tools more efficiently. The industry AI features will serve as a foundation for building industry-specific agents called Agentforce agents. The AI functionalities vary across industries, such as complaint summaries for financial services, candidate auto-matching for healthcare, and vehicle telemetry summaries for the automotive industry.

Keywords

Salesforce, Industries AI, AI capabilities, industry-specific solutions, AI use case library, Agentforce agents, financial services, healthcare, automotive industry

Takeaways

Action Items for Marketers

  1. Explore the AI use case library for your industry
  2. Plan for integration of new AI features into your workflow
  3. Consider developing custom AI agents for your specific needs
  4. Stay updated on rollout dates for your industry cloud

Links

https://www.salesforce.com/news/stories/industries-ai-announcement/

https://www.salesforce.com/artificial-intelligence/use-cases/

https://www.salesforce.com/industries/

https://www.salesforce.com/agentforce/

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