Bob Hendriksen, Director of Operations at Steelcase, shares how he learned that effective leadership starts with understanding it's "all about the people." Bob discovered that building trust through consistent commitment-keeping and creating space for others to grow transforms both individuals and organizations.
In this episode, we discuss:
- Learning to delegate and challenge team members rather than doing everything yourself
- Finding mentors who teach you think systematically
- Managing commitments externally to stay present and trustworthy as a leader
- Starting cultural change by listening to what truly frustrates your people and fixing it
P.S. To explore how we can support your leadership journey, book a free 15-minute call here: https://calendly.com/marcdbraun/15-minute-ceo-intro-call