In this conversation, Nicole shares stories about Joel's experiences in prison, including getting fired from jobs and being sent to the hole for eating hamburgers. They also talk about their own experiences with triggers and victim mentality. Amy shares her experiences with IC Solutions and the challenges she faced in setting up video calls and obtaining health insurance information for inmates. In this conversation, Amy shares her frustrating experience trying to get information about healthcare benefits for her incarcerated loved one. She encountered unhelpful social workers and a lack of clarity in the prison's policies and procedures. They also discuss the indifference and judgment they've observed from some prison staff members. They emphasize the need for reform and awareness of the flaws in the system.
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*Music by Alex Grohl: "Rebellions"
