She once thought she’d wear a white coat and stethoscope… but life had bigger plans. Claire Alfonso didn’t just find a career, she found a mission. Today, as Global Vice President at Concentrix, she’s helping shape an industry where a single decision can uplift thousands of Filipino lives. In this episode, Claire opens up about surviving the tough days, leading global teams while raising a family, and why she believes “Filipinnovation” happens at the intersection of technology, grit, and genuine care for people.