Description

You don't have to be with customers in person to boost their satisfaction. With some upfront work, you can make your customers happier and make your work easier.

• Why self-service resources improve customer satisfaction
• 8 types of self-service resources to consider building
• How to get customers to actually use your self-service resources

This episode is an audio version of the article 'Boost Customer Satisfaction By Creating Self-Service Resources.'

You can read the article and see any visuals you may have missed ⁠⁠⁠⁠⁠⁠⁠here⁠⁠.