On this episode of The Late Night Restaurant Podcast, Jay and Domenic sit down with Karisa Marra from Square to dig into how modern POS systems are changing the game for restaurants.
Karisa shares her journey from working the floor in busy dining rooms to leading Square’s Canadian sales team, and she breaks down how today’s tech can give operators back entire days of their lives.
They talk about the real challenges restaurants face right now, labour, training gaps, rising costs and how tools like Square can cut chaos, improve efficiency, and free managers to focus on what really matters... people, consistency, and better guest experiences. Along the way, there’s plenty of humor, a few quick jabs at old-school systems, and even a wild idea for a future Square feature that might blow your mind.
If you run a restaurant, work in one, or dream of opening one, this episode is packed with insights and laughs that’ll make you rethink what’s possible in your business.
