We’re not building back offices anymore.
We’re building the brain trust of global enterprise.
That’s the conviction I felt in every moment of this conversation with Lalit Ahuja.
Naval officer.
Entrepreneur.
Architect of 100+ GCCs that power the world’s most iconic companies.
When I sat down with him, I wasn’t looking for industry stats.
I was looking for a lens on leadership and capability—the kind that lasts even when the ground keeps shifting.
What I heard changed how I see India’s role in the enterprise world:
→ It’s not about talent pipelines. It’s about shaping global leaders who influence without authority.
→ It’s not about adopting AI. It’s about owning it—embedding deep digital muscle at the core.
→ It’s not about scaling delivery. It’s about scaling judgment—especially when playbooks don’t exist.
India’s 1,700+ GCCs employ 1.9 million professionals today.
But Lalit sees a bigger horizon:
→ 3–3.5% of India’s GDP
→ A core pillar of Viksit Bharat
This episode dives into:
✓ Why 70–80% of enterprise AI now sits inside India’s GCCs
✓ How leadership in GCCs must evolve—fast
✓ Why Tier-2 cities are more complex than people think
✓ What it really takes to build GCCs that drive strategy—not just scale
And at the heart of it all?
Conviction.
The word Lalit chose to define his legacy.
Because building systems that last means saying no to shortcuts—
And yes to depth, even when the world keeps rewarding speed.
🎧 Tune in to Journey to the Future and let us know:
Are we building for the next quarter—or the next decade?
