Join us on this episode of the RCM Ladder as James Furbush sits down with Becky Peters, the Executive Director of Patient Access at Banner Health.
Becky shares her impressive journey in healthcare, touching on key responsibilities, career development insights, and the essential skills needed for success. Learn about Banner Health's initiatives, the importance of education and certifications, and how to navigate challenges in the ever-evolving landscape of healthcare reimbursement.
Don't miss Becky's advice on leveraging opportunities and building impactful relationships in your career.
00:00 Introduction to the RCM Ladder
00:28 Sponsor Shoutout: Health Exchange
01:25 Meet Becky Peters: Executive Director of Patient Access
01:56 Becky's Role and Responsibilities at Banner Health
04:03 Managing a Large Team: Strategies and Challenges
07:14 Key Skills for Leadership Success
10:04 Advice for Early Career Professionals
11:33 The Importance of Networking in Healthcare
14:31 Taking Advantage of Opportunities and Stretch Assignments
17:38 The Value of Certifications and Continuous Learning
24:53 Evaluating Career Moves: Lateral vs. Upward
29:54 Future Career Aspirations and Continuous Growth
36:15 Challenges in Revenue Cycle Management
41:21 Lightning Round: Quickfire Questions
44:07 Conclusion and Career Opportunities at Banner Health
