Hosts: Kip Altman with Scot Hunter
Guest: Benson Wang - Co-Founder Palm House Hospitality
We will talk about:
1) years in the restaurant industry after a career in finance,
2) how and why shift careers,
3) entry into the hospitality industry,
4) why the acquisition of The Flamingo Hotel and Nick’s Cove,
5) the marketing of each property,
6) the difference in hospitality concept differentiation between restaurants and hotels,
7) competitive factors which have affected Palm house hospitality holdings,
8) operating changes/improvements made over the years,
9) how consumers tastes have evolved over time,
10) profiles of guests at each property,
11) the impact of the fire at Nick’s Cove and the response of loyal customers,
12) the important contribution The Flamingo Hotel and Nick’s Cove have made to the Sonoma and Marin community through the years,
13) future restaurant or hospitality plans for PHH in the future,
14) other topics
palmhousehospitality.com/
