In this episode of CMBConnect, I interview Bob Niemi, the CMB Society vice chair. We explore the traditional business model in the mortgage industry, how lenders make money, and the challenges they face. We delve into the topic of innovation in the industry, including the use of AI and technology to streamline processes and improve the customer experience.
Chapters
00:00 Introduction
01:34 Earning the CMB Designation and Its Value
06:06 Understanding the Traditional Business Model in the Mortgage Industry
12:00 The Role of Innovation and AI in Streamlining Processes and Improving Customer Experience
18:25 The Need for Education and Regulation in Adopting New Technologies
26:54 The Role of the CMB Society in Leading Innovation and Advocating for the Industry
The book that I mention in the episode is
How Innovation Works: And Why It Flourishes in Freedom: Ridley, Matt: 9780062916600: Amazon.com: Books
