In this episode, we sit down with Mel Evans, a seasoned customer experience expert and voice of the customer advocate, to uncover the secrets of building meaningful customer relationships.
From the power of active listening to strategies that transform customer feedback into business growth, Mel shares invaluable insights that everyone should hear.
🔹 How can businesses create a customer-first culture?
🔹 What are the biggest mistakes companies make in customer service?
🔹 How can you turn negative feedback into a competitive advantage?
Tune in to hear Mel’s expert take on these questions and more!
📩 Connect with Mel Evans:
🌐 insight6.com
🔎 Mel Evans, The Voice of the Customer
📢 Love this episode? Subscribe now to What’s Your Stori? for more conversations with incredible people.
Don’t miss out on stories that can reshape your approach to business and leadership!
