Empathy is a buzzword in communication skills, everyone claims they are empathetic, but patients may not always agree.
In this episode we'll discuss:
- What Is Empathy
- The Difference Between Empathy & Sympathy
- How To Demonstrate Empathy To The Patient In Front Of You
- The Risks Of Empathy Coming Across As Fake
- What Not To Say
Further Reading:
Howick et al (2018)
"Effects of empathic and positive communication in healthcare consultations: a systematic review and meta-analysis"
Open Access Link:
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6047264/
Licciardone et al (2024)
"Physician Empathy and Chronic Pain Outcomes"
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