In Part Three, Carl and Tiffany reflect on the realities of leadership and the shift from peer to supervisor, with Carl sharing his experience becoming a boss in a small community and the importance of consistency, trust, and accepting that leaders can’t control how others perceive them. They dive into effective feedback practices, emphasizing the power of timely, supportive communication that holds people accountable while helping them feel valued. Tiffany describes her “cool boss” approach to feedback, while Carl highlights the importance of frequent positive interactions and research-backed practices that reinforce growth. The segment closes with a focus on process over outcomes, as they discuss how gratitude, attitude, and ongoing feedback shape healthy workplace cultures, reminding leaders that meaningful impact comes from showing up with intention, appreciation, and alignment between words and actions.
