Behind every smooth-running property is a maintenance team that often goes unseen, unsupported—and undertrained. In this episode, host Mark Sharp returns after a short break to tackle a subject that deserves urgent attention: the mental health and training gaps in multifamily maintenance teams.
From rising negative reviews to burnout from lack of recognition, Mark sheds light on the hidden pressures maintenance professionals face daily. He shares why job-specific training isn’t just a “nice to have” but a must-have—not only to deliver better service but to protect the well-being of the people keeping properties running. Whether you're a property manager, trainer, or industry leader, this episode will challenge you to rethink how you support the backbone of your operations.
In This Episode, You'll Learn:
Why the lack of recognition and tailored support is taking a toll on maintenance professionals' mental health.
What a blended, multi-style training program can do for employee engagement and job satisfaction.
The majority of maintenance staff do not receive adequate job-specific training—leading to service issues and burnout.
How fostering a learning culture can boost morale, retention, and overall team performance.
🎧 Listen now to start the conversation around mental health and elevate your maintenance team’s experience.
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#MultifamilyMixtape #MaintenanceMatters #MentalHealthAwareness #PropertyManagement #MultifamilyTraining #SupportYourTeam #EmployeeWellbeing #BlendedLearning #MaintenanceTeams #ResidentExperience #LeadershipInMultifamily #FixTheSystem #TrainToRetain
