Maintenance issues can be solved with tools—but when it comes to finding and keeping the right people, it’s not so simple. In this episode of the Multifamily Mixtape, host Mark Sharp sits down with John Modlin https://www.linkedin.com/in/john-modlin-1811148/ , a former leasing consultant turned staffing expert, to get real about the recruitment and retention crisis facing the multifamily industry.
From outdated training practices to the myth of centralization, John unpacks the most pressing issues affecting apartment staffing today. They discuss how perceptions of the industry are hindering growth—and how communication, career development, and tapping into untapped talent (yes, even bartenders!) can change the game. Whether you're a seasoned property manager or new to multifamily, this conversation will leave you thinking differently about how we build and support the teams that keep our communities thriving.
In This Episode, You'll Learn:
Why outdated perceptions and lack of visibility are hurting multifamily recruitment efforts.
What communication and soft skills mean for success in maintenance and leasing roles.
The demand for maintenance staff continues to grow, but training remains a major hurdle.
How decentralized hiring and career education can attract top talent from unexpected places.
🎧 Listen now to explore how the multifamily industry can evolve to meet today’s staffing challenges head-on.
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