In this episode, Lou Hobaica shares his extensive experience in the HVAC industry, emphasizing the importance of leadership, team ownership, and creating a positive company culture. He discusses his journey from starting in the trades at a young age to becoming a successful business owner. Lou highlights the significance of hiring for attitude, the impact of an apprenticeship program, and the need for leaders to focus on the well-being of their employees. He advocates for a culture where team members feel empowered to own their roles and contribute to the company's success, ultimately leading to higher employee satisfaction and business profitability