In this episode of Navigating Disruption, we sit down with Shan Chatoo, a self-described communications warrior who has mastered the art of making meaningful connections, speaking truth to power, and navigating disruption with resilience. With a background in both internal communication and personal training, Shan shares how her passion for strength training has shaped her professional mindset—empowering her to build confidence, develop resilience, and take bold, purpose-driven action.
From workplace challenges like navigating mergers, overcoming resistance, and influencing senior leaders, to strategies for gaining access to critical data, breaking down silos, and proving the value of internal communications, this conversation is packed with unfiltered insights and actionable advice for communication professionals ready to step up and lead through disruption.
Topics Covered in This Episode:
- How Shan transformed her career and confidence through strength training
- The audacity to speak up: how comms professionals can build courage and credibility
- Mastering executive influence: winning trust, building relationships & getting a seat at the table
- The role of data in comms: how to get access, use it effectively, and make an impact
- What it takes to navigate complex mergers & acquisitions as a communications leader
- Why internal comms professionals must think beyond tactics & focus on business impact
- How the profession needs to evolve to remain relevant in a rapidly changing world
Guest Bio – Shan Chatoo:
Sian is a Global Internal Communications Director at SThree and a dedicated advocate for resilience and empowerment. She describes herself as a Communications Warrior—a strategic advisor who helps leaders and teams build meaningful connections, take action with purpose, and drive real change. With a strong coaching background and a personal passion for strength training, she combines strategic insight with no-nonsense leadership to cut through the noise and make an impact.
Connect with Shan:
Linkedin: https://www.linkedin.com/in/shanchatoo/
Instagram: @princessshanic and/or @movewithshan
Connect with Us:
Host Mike Klein:
Linkedin: https://www.linkedin.com/in/mklein818/
Website: https://changingtheterms.com/
Host Janet Hitchen:
Linkedin: https://www.linkedin.com/in/janethitchen/
Website: https://www.janco.uk/
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#leadership #communication #internalcomms #navigatingdisruption #resilience #changemanagement
