What does it truly mean to build an inclusive and thriving workforce in multifamily maintenance?
In this episode of Beyond the Work, host Chris Caramanica sits down with Ishea Shepherd https://www.linkedin.com/in/ishea-shepherd-naaei-faculty-cam-625820123/ to discuss the importance of valuing service teams, the impact of generational differences in trades, and how diversity, equity, and inclusion (DEI) initiatives shape the industry.
Ishea shares her journey from construction to property management, highlighting the evolving landscape of skilled trades and the challenges that come with it.
She also discusses how remote work has changed maintenance demands and why representation in leadership matters.
If you’re looking for insights on building stronger, more inclusive teams in property management, this episode is for you!
What’s Covered in This Episode:
-Why is it crucial for service teams to be valued and included in industry-wide initiatives?
-What role do generational differences play in shaping skills and career paths in maintenance?
-The shift to remote work has increased maintenance requests, presenting new challenges for property managers.
-How can DEI initiatives ensure teams reflect the diverse communities they serve?
Enjoyed this episode? Like, subscribe, and share Beyond the Work! Tell us in the comments—what changes have you seen in the industry, and how can we better support service teams?
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