In this episode of Beyond the Work, Chris Caramanica sits down with Tami Fossum https://www.linkedin.com/in/tamifossum/, Vice President of Operations at RPM Living, for a meaningful conversation about what’s really needed to equip today’s multifamily maintenance teams. With over three decades in the industry, Tami offers a clear-eyed perspective on the differences between conventional and affordable housing, the impact of generational shifts, and the changing nature of training in a tech-forward world.
From the importance of communication on the ground, to how platforms like YouTube can either help or hinder learning, this episode is full of practical insights. Whether you're a property manager, maintenance leader, or new to the industry, Tami’s stories and strategies offer a roadmap for adapting, leading, and staying ahead in today’s evolving workforce.
In this episode:
Why must training methods change to meet the expectations of a new generation of maintenance professionals?
What makes communication and engagement essential for team morale and performance?
The most effective maintenance teams are built on strong troubleshooting skills and continuous learning.
How curated micro-learning and tech tools can improve education and retention across maintenance roles.
👍 Enjoyed the episode? Be sure to like, subscribe, and share so more people can go Beyond the Work.
🔔 Click subscribe @MultifamilyMediaNetwork on YouTube and stay up to date on our vast network of multifamily professionals hosting podcasts on all the industry hot topics!
🌐 Visit www.multifamilymedianetwork.com to sign up for our newsletter and browse our extensive library of podcasts and blogs from today’s multifamily leaders.
#BeyondTheWork #PropertyManagement #MaintenanceTraining #AffordableHousing #RPMliving #WorkforceDevelopment #MicroLearning #YouTubeTraining #MultifamilyLeadership #TeamEngagement #TamiFossum
