In this episode of Beyond the Work, Chris Caramanica interviews David Holland, a multifamily expert who transitioned from property management to the supplier side with Belfort Property Restoration. They discuss the importance of relationships in the industry, the challenges of cold calling, and how to leverage supplier partnerships effectively. David shares insights on disaster planning, real-life scenarios, and the role of AI in enhancing property management practices. The conversation emphasizes the value of collaboration between operators and suppliers, highlighting the untapped resources available in these partnerships.
00:00 David Holland's Journey into Multifamily
03:58 Transitioning from Operations to Supplier Side
06:56 Building Relationships in the Multifamily Industry
09:57 Leveraging Supplier Partnerships for Operators
12:52 Understanding the Value of Suppliers
15:45 Disaster Planning and Management in Multifamily
18:56 Real-Life Disaster Scenarios and Lessons Learned
24:05 Emergency Preparedness and Communication
26:05 Leveraging AI for Disaster Planning
28:35 Creating Effective Spec Sheets
30:24 The Importance of Good Customer Service
36:08 Supplier Relationships and Industry Trends
41:35 Community Engagement and Industry Involvement
45:27 End
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