What happens when an engineer sees an opportunity beyond the blueprint? In this episode of Beyond the Work, Chris Caramanica sits down with Ray Hespen, https://www.linkedin.com/in/rayhespen/ co-founder and CEO of Property Meld. Ray shares his unconventional path from mining engineering to multifamily maintenance, and how a fresh perspective helped reshape the way we think about property operations.
Ray opens up about the origin of Property Meld https://propertymeld.com/ and its mission to reimagine the maintenance experience — not just for operators, but for residents. They talk about the real value of preventative maintenance, the power of data insights, and why communication and user-friendly tech are now non-negotiables in this space. If you're in property management or just curious about where the industry is heading, this episode will get you thinking differently about what’s truly essential behind the scenes.
In this episode:
Why is maintenance now one of the most critical areas of focus in property management post-COVID?
What Property Meld is doing to revolutionize resident satisfaction through smarter maintenance operations.
The right technology and communication strategies can directly increase resident retention and property value.
How data-driven insights are shaping maintenance timelines, team performance, and the future of multifamily housing.
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