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On this episode of Inside MedTech Innovation, I’m thrilled to chat with JC Herz, a true force in software risk management and open source security. From her start as a teenage rock critic sneaking into concerts, to influencing policy at the Department of Defense, JC has carved a unique path to becoming MedTech’s very own cybersecurity superhero. Together, we dive into her journey co-founding Ion Channel and tackling some of the biggest challenges in MedTech today—open-source software risks, supply chain vulnerabilities, and the need for proactive cybersecurity. JC’s insights reveal not only the complexities of this landscape but also what it takes to protect medical technology in an ever-evolving digital world.

00:23 Introduction to MedTech Innovation

00:32 Pen Testing a Medical Device App

01:45 Third-Party Risks in Medical Devices

02:12 Meet JC Herz: Innovator in Risk Protection

02:56 The Birth of Ion Channel

03:46 Challenges and Realizations in Open Source

05:13 Understanding Supply Chain Risks

09:41 From Media to Tech: JC's Journey

13:59 Navigating Startup Challenges

23:39 The Importance of Maintenance in Software

31:09 Introduction to Zlib and Its Importance

31:33 The Single Point of Failure in Infrastructure

31:50 Adversarial Actions and Their Impact

32:57 The Business Problem of Risk Management

35:31 Technical Debt and Operational Risks

36:14 Hospital Systems and Vulnerability Management

37:25 Contractual Terms and Open Source Maintenance

40:47 Automation in Contract Compliance

41:58 Transparency and Trust in Supply Chains

43:45 Advice for Medtech Manufacturers

50:55 Family Principles and Personal Heroes

55:10 The Crisis of Epistemology

57:30 Conclusion and Where to Find More Information

Follow Shannon and JC:

Connect with Shannon: 

LinkedIn: https://www.linkedin.com/in/shannonlantzy/

Connect with JC: 

LinkedIn: https://www.linkedin.com/in/jc-herz-1781/