Welcome to the Building Great Experiences podcast, with your host Drew Burdick a 15-year veteran in Customer Experience and Managing Partner at StealthX.
This is a show dedicated to sharing how brands are bringing insanely great human-centered experiences to life with strategy, design & technology.
Episode Details:
In this episode Drew interviews Ronnie Batista, a leader in user experience design. They discuss Ronnie's journey from consulting to corporate roles, the evolving landscape of customer experience, and the importance of execution over mere ideas.
Mid-way through the episode, Ronnie flips the script and interviews Drew about the concept of being an “anti-consultancy.” They dig into why designers need to focus on practical, actionable strategies and real business results. They also explore the future of experience design, including the impact of AI and the significance of trust in the digital age.
Connect w/ Ronnie Battista
Connect w/ Drew & StealthX:
