🎙 Episode Title: Unlocking Potential Across Generations with Michelle Pascoe
In this episode of the Shine on CX Show, we’re thrilled to welcome Michelle Pascoe, Leadership & Customer Experience Expert, to explore a topic crucial for today’s workplace: how to unlock the potential of employees across different generations. From Baby Boomers to Gen Z, each generation has unique needs, expectations, and motivations. Michelle shares her expert insights on how businesses can understand these differences to truly look after their employees, foster engagement, and create an environment where everyone thrives.
Tune in to discover practical strategies for improving employee satisfaction and retention by tailoring your approach to the multigenerational workforce. Whether you’re a leader looking to better support your team or interested in enhancing your workplace culture, this episode is packed with actionable advice.
#Leadership #EmployeeEngagement #GenerationalDiversity #ShineOnCX
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CONTACT MICHELLE
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FOLLOW CLAIRE
https://claireboscq.com/podcast-shine-on-cx-show/
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