In this episode of the Shine on CX Show, we sit down with Minister Kirsten Morel, Minister for Sustainable Economy at the Government of Jersey, to discuss the pivotal role customer experience (CX) plays in driving the island’s economic growth. Minister Morel shares his views on the current state of CX in Jersey, the government’s initiatives to enhance public and private sector service quality, and how innovation and technology are shaping the future of CX. We also dive into the importance of collaboration between businesses, local organisations and government to ensure that Jersey stays competitive on the global stage. Tune in for a thought-provoking conversation on how leadership at the top can ignite change across our beautiful island.
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