Welcome to the first episode of the Dead Serious podcast with host Vincent Gilmor, funeral director of Noce Funeral Home in West Babylon, NY.
Today we talk about the pressures and joys of carrying on a family tradition, the intricacies of managing both a funeral home and a florist business, and the necessary role of community relationships in this unique industry.
We also touch on the emotional and economic realities of running a funeral home, and how he has transformed his anxiety into a superpower that aids in reading people and situations.
Whether it's dealing with challenging customers or balancing work and personal life, this origin story of Noce Funeral Home & it’s family tradition is of resilience, dedication, and genuine care.
02:46 Balancing Multiple Businesses
05:01 Community and Personal Sacrifices
06:47 The Business Side of Funerals
09:55 Personal Connections and Community Role
16:12 Pre-Planning and Client Interactions
18:19 The Importance of Genuine Care in Funeral Services
19:16 Building a Community Reputation
22:12 Handling Emotional and Unexpected Situations
25:02 Daily Operations and Challenges
28:20 Community Outreach and Legacy
30:44 Personal Adversity and Professional Growth