In this episode, we speak with a property professional who’s built her own sales and lettings agency from the ground up -and truly, there’s nothing she hasn’t seen. From 90s property heartbreak when people posted their keys through letterboxes and walked away, to today’s quirky wish lists (like wanting to walk around naked without being seen), she shares what it’s really like behind the scenes. We talk about the importance of transparency in a sector that hasn’t always been known for it, learning from mistakes and her own experience of climbing up the ladder.