In this engaging conversation, Noel Massieshares his extensive leadership journey, emphasizing the importance of integrity, mentorship, and investing in people. He reflects on his time at UPS, the values that shaped his leadership style, and the challenges faced by newlypromoted leaders. Through anecdotes and practical advice, Noel highlights the significance of listening, establishing clear expectations, and fostering an inclusive environment to drive success in teams. Discover the pivotal moments that shaped his career, the importance of mentorship, and the values that drive successful leadership. Noel sharesinsights from his book, "Congrats You've Been Promoted," offering practical advice for new leaders navigating their roles. Tune in for a conversation filled with wisdom and actionable strategies for personal and professional growth.
Chapters
00:00 Introduction and Background
01:11 Career Milestones and Leadership Philosophy
03:47 Influence of Family and Early Role Models
07:31 UPS: A Value-Based Organization
11:43 The Importance of Employee Inclusion
13:38 Leadership Trajectory and Evaluation
18:03 Navigating Tough Decisions and Conflict Resolution
22:31 The Impetus for Writing a Book
23:47 Leadership on the Front Line
26:59 Building Confidence in New Leaders
28:14 Establishing Terms and Conditions
33:16 Navigating Organizational Politics
38:09 Investing in People for Success
Contact Noel at https://noelmassie.com/ Contact Josephine at https://gearedforgrowth.biz/
