In Episode 10, Vlad Gyster and Kate Bernier sit down with veteran broker Rob Huffaker to unpack why the U.S. health insurance system is failing employees—and how brokers can take real steps to reverse the trend. They explore pharmacy carve-outs, finding top-tier doctors, and the game-changing role of virtual primary care. Plus, they dig into how AI can simplify navigation without replacing the human touch.
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