Proof Over Promises, Results Over Rhetoric
Fulcrum Thought: If your next move had to prove results, notjust promise them, what would you stop testing and start scaling?
A Grateful Milestone
Today marks something truly special: the 250th edition of this newsletter. Five years ago, it began as a simple idea shared with just 500 readers. Today, it's a thriving community of over 13,000 minds, and every single step of that journey has been fueled by you.
To my amazing listeners: thank you. Your encouragement,feedback, and thoughtful suggestions have been the heartbeat of this newsletter. You've not only helped it grow, you've helped it evolve. Whether it's your emails, DMs, or insightful critiques, every message you’ve sent has shaped this into what it is today: a space for bold ideas, relevant insights, and meaningful conversation.
This milestone belongs to all of us. Here's to the next 250; smarter, sharper, and stronger, together.
Cracking the Credit Code
Trends, tactics, and takeaways that mattered most this quarter.
In this fast-paced session, I bring together the credit card stories that sparked the most engagement in Competitive Compass, decode what leading issuers revealed in their Q1 earnings calls, and answer the key question: Who are issuers really targeting, and what’s actually working?
This isn’t just a download. It’s a strategic pulse checkcustomized for your team:
· For premium card teams: Expect a sharp focus on travel trends, luxury loyalty, and affluent consumer shifts.
· For mass-market teams: We'll dig into cashback dynamics, everyday spend strategies, and promotional plays.
And my favorite: “Brain Grenades” a set of provocative ideas and innovation prompts designed to spark fresh thinking and challenge conventional assumptions. These are the big “what ifs” your competitors haven’t asked yet.
Whether you’re shaping product, marketing, or strategy, this quarterly session is your shortcut to smarter decisions and bolder moves.
Let me know if you would like me to join your next team meeting or off-site.(Sorry – I am limiting this to consumer credit cards only, my true (read: only) area of expertise)
