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Chapter 1: Entry 2


“Buying a hotel? Get ready for a crash course in de-escalation techniques—you'll need it for handling tipsy guests!”


From securing funding to navigating a maze of regulations, Nadja faced hurdles at every step—including a surprising certification requirement that no new owner expects.


In this episode, we break down the true costs and compliance challenges of becoming a hotelier, and why attention to detail is critical to turning a dream into reality.


About this series: Diary of a Hotelier - A Journey from Suites to Software.


An authentic, behind-the-front-desk look into the world of hospitality through the eyes of Nadja Buckenberger, a first-time hotel owner. After an unexpected opportunity led her to buy The Bliss Boutique Hotel in Breda, the Netherlands, Nadja shares the thrills, challenges, and unexpected joys of running a hotel.


Each episode dives into her journey—from day one as a hotelier to the operational hurdles that inspired RoomRaccoon, now empowering hoteliers worldwide. Whether you're a seasoned professional, an aspiring hotelier, or simply curious about the realities of running a hotel, Diary of a Hotelier provides an honest, insightful, and relatable perspective on running a successful hotel business.


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