Chapter 2: Entry 5
“Day one: If it could go wrong, it did. Silver lining? I found my favorite part of hospitality.”
Talk about being thrown in the deep end! Nadja’s first day running The Bliss was a wild ride—80% occupancy, a surprise roof leak, and a flurry of guests to handle—all on her own.
But somewhere between breakfast mayhem and a crisis or two, she discovered something she loves about hotel life. Any guesses?
About this series: Diary of a Hotelier: From Suites to Software.
An authentic, behind-the-front-desk look into the world of hospitality through the eyes of Nadja Buckenberger, a first-time hotel owner. After an unexpected opportunity led her to buy The Bliss Boutique Hotel in Breda, the Netherlands, Nadja shares the thrills, challenges, and unexpected joys of running a hotel.
Each episode dives into her journey—from her first days as a hotelier to the operational hurdles that inspired RoomRaccoon, now empowering hoteliers worldwide. Whether you're a seasoned professional, an aspiring hotelier, or simply curious about the realities of running a hotel, Diary of a Hotelier provides an honest, insightful, and relatable perspective on running a successful hotel business.
