If there is a single best practice for the Church to borrow from business, it's customer experience. From the colors on a sign to what you smell when you walk in the door, companies do everything they can to build the type of experience that will keep you coming back. We can do this too, and we call it a Flock Experience (FX) mentality. Join us as we discuss how to lock in on your target flock, and build the right experiences that will make them a member for life. Being & Making Disc...
