Is AI the answer to everything?
This week on the Honeypot Podcast, Alexander and Fredrik discuss a controversial LinkedIn post suggesting AI could replace citizen dialogues. They dive deep into why prioritizing technology over genuine human interaction can be a dangerous path, especially when making decisions that impact communities.
Discover the crucial role of real perspectives, the limitations of AI-generated personas, and why human collaboration and dialogue should always be at the heart of progress.
Chapters:
00:00 Intro and catching up
00:30 The LinkedIn post that sparked the discussion
01:13 The rise of AI experts and technology for technology's sake
02:09 The danger of using AI to replace human interaction
02:32 The nature of new technology and its misapplication
03:02 The power of perspectives and real people's data
03:19 The specific example: AI in citizen dialogues
03:48 Building bots and personas with AI instead of asking real citizens
04:16 The purpose of technology: Enhancing dialogue, not replacing it
05:28 Citizen dialogues are required by law
05:57 The problem: Decision-makers not wanting to hear from people
06:48 Technology to listen vs. forced listening to complaints
07:17 Lack of right tools to connect with citizens
07:47 The counterintuitive truth: Making it easier increases positive voices
09:26 Building virtual citizens and using public data for personas
10:00 AI as a starting tool but not a replacement for real engagement
11:03 The nuances of real feedback that AI can't capture
11:47 The black box of AI data
12:18 Using AI to understand and reach citizens, not replace them
12:38 Parallels to internet traffic dominated by bots
13:36 Optimizing for bots vs. humans
14:30 The scary scenario: Building a city based on artificial data
14:51 Dare to ask tough questions about AI
15:11 The strong rise of AI for inappropriate applications
15:26 Devil's advocate: Would their view be different without building Hives.co?
16:20 Building for the future and who it's for: Human beings
16:49 Previous IT consulting experience and the allure of faster solutions
17:29 Not in the specific case of citizen dialogue
17:45 The importance of believing in the accuracy of AI data
18:06 Seeing the dark sides of replacing human interaction
18:28 Not bashing AI, but highlighting the risks of misuse
18:48 Similarities between AI panels and proper citizen dialogue (with crucial differences)
19:25 Workshops and the importance of the group process
20:34 Rallying people and accountability for change
20:50 The value of listening to people even when needs are predictable
21:24 Making solutions better received by involving people
21:59 Key takeaway: AI can help, but ask tough questions
22:25 What are humans great at? Collaboration, creativity, dialogue
22:55 Base thinking around AI on enhancing human connection
23:14 Use AI to analyze feedback from real citizens
23:45 Be critical, especially with citizen dialogues
23:56 A citizen dialogue needs a citizen and a dialogue
24:08 Provoke us!
24:16 What will they rave about next week?
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Learn more about the power of real perspectives at Hives.co.
