Are you an entrepreneur stuck in the "messy middle" of growth, hovering around the $3 million revenue mark? In this episode of Unlocked, Lars from Calgary Lock & Safe in Alberta, Tony from Assured Security in Minnesota, and Chad from Loc-Doc Security in Charlotte, NC, tackle the infamous "glass ceiling" that many small businesses hit. They discuss why, at this stage of having around 10-15 employees, the owner often becomes the biggest bottleneck to further growth. The conversation delves into the psychology of a business owner who struggles to delegate and trusts others to make decisions, and the detrimental effect this has on team development and morale. The hosts share practical strategies for shifting your mindset, building a capable leadership team, and the "cut the grass" methodology to delegate effectively. Learn why reinvesting in your team and systems is crucial for scaling and how to avoid creating new bottlenecks as you grow.