“My passion is to help each other realise social impact through citizen, organisation and system movements.” Emma Challans-Rasool is Director of Horizons and Founder and Chair of @Proud2bOps a National Network of Operational Managers and Leaders. As a Director in Horizons, Emma leads at national level and is proud to have built a strong professional presence and credibility across health and care and supporting business sectors. Proud2bOps is a multi-award winning network, leading and supporting under represented professionals; Ops, Managers and Administrative Professionals. She is an entrepreneurial leader, continually striving to bring innovative solutions to improve people lives. As an experienced board level director and systems leader within the health and care sector she is a values driven leader centred around people, continually striving for innovation and improvement that enhances patient, colleague and customer experience. Her career includes senior positions with portfolios of organisational development, culture, operational management, quality improvement and large scale movements. She has experience both in the public and private sector, in both commercial and public facing businesses. With extensive non-executive director experience in citizen facing organisations, organisational effectiveness and continuous Improvement is at the heart of everything. She is a qualified coach & mentor committed to enhancing people’s performance and satisfaction. A very family orientated person and she values time with my friends and family, loves the outdoors, being creative, and enjoys fun holidays and adventures.