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Leveraging Wellbeing to Drive Business Outcomes with Frank Giampietro from Ernst & Young

In this episode of the Built by People Podcast, the host welcomes Frank, a seasoned HR leader from Ernst & Young. Frank shares his extensive career journey in consultancy roles focused on large-scale change and leadership alignment. He highlights his pivotal role during the COVID-19 pandemic in reimagining the employee experience, leading to his appointment as the Chief Wellbeing Officer. Frank discusses Ernst & Young's innovative wellbeing strategies, including the Vitality Index dashboard measuring employee sentiment, operational data, and program utilization. He illustrates how good employee wellbeing correlates with business performance, such as higher revenue growth and retention rates. Frank also emphasizes the holistic approach to mental health support extending beyond employees to their families and shares insights on convincing stakeholders about the business imperative of investing in employee wellbeing.

00:00 Introduction to the Built by People Podcast

00:38 Meet Frank: A Journey in Consulting

03:17 The Impact of Employee Wellbeing on Business Performance

05:39 Introducing the Vitality Index Dashboard10:22 Convincing Skeptical Stakeholders

12:05 Extending Mental Health Support Beyond the Workplace

13:03 Parting Advice and Conclusion