Balancing Employee Health and Cost Management with Gillian Plummer, from Quest Diagnostics
In this episode of the Built by People Podcast, the host welcomes Gillian from Quest Diagnostics. Gillian shares her unique career journey from marketing to HR and discusses her current role overseeing employee health and wellbeing for 50,000 employees.
She elaborates on strategies for balancing better health outcomes while managing healthcare costs, particularly in a self-funded environment.
Gillian highlights trends in mental health and financial stress among employees and discusses the company's segmented, data-driven approach to addressing these issues. She emphasizes the importance of creating a culture of health and wellness, supported by tailored programming and preventative care initiatives.
Gillian concludes by sharing her parting advice on building a wellbeing-focused culture and the critical role of leadership in this effort.00:00 Introduction and Guest Welcome00:44 Jillian's Career Journey02:11 Balancing Health Outcomes and Costs03:37 Addressing Employee Health Trends05:39 Leveraging Data and Analytics06:58 Effective Health Support Strategies09:29 Supporting Employee Wellbeing12:11 Parting Advice and Conclusion
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