Navigating HR Leadership with Nicci Arsenault: Difficult Conversations and GrowthIn this episode of the Built by People Podcast, host welcomes HR leader Nicci, who shares her non-linear career journey from Facebook to GitHub and scrappy startups. Nicci dives into her experiences and strategies for dealing with difficult conversations, including a specific case involving feedback to a senior leader. She introduces her CAR framework for handling these talks and discusses the importance of preparation, accountability, and respect. Nicci also highlights how empowering leaders with the skills to manage tough conversations can transform organizational dynamics.
00:00 Introduction to the Built by People Podcast
00:16 Sponsor Message: Previ Network
00:38 Guest Introduction: Nicci's Career Journey
02:13 Navigating Challenging Conversations
03:44 Effective Frameworks for Difficult Conversations
05:10 Developing Expertise in Managing Conversations
06:48 Transformative Conversations: Real-life Examples
08:08 Parting Advice and Conclusion
