Our guest today is Trevor McKendrick, Chief of Staff at Lambda School, where students graduate and get the job because they got the skills - and it’s free until they get a job paying over $50K. In this podcast, Trevor goes to the heart of “the customer experience” and details how everything they do is framed in light of reducing the risk and elevating the satisfaction of the customer - their students.Education is transforming, whether we are ready or not. With a steady eye on mastery-based pr...