In this episode of Sales in DACH, we talk with Cara Benecke about why Customer Success is more than a support function. It is the backbone of sustainable B2B growth.
Cara explains how to build trust, prevent churn, and align Customer Success with sales to drive expansion in the DACH market.
What you’ll learn in this episode:
• The true role of Customer Success in B2B sales
• How to spot churn risks before it’s too late
• Why Customer Success must align with sales for growth
• Cara’s strategies for building long-term client partnerships
Perfect for Account Executives, SDRs, founders, and sales leaders who want to strengthen retention and turn Customer Success into a growth engine.
Links & Resources:
Cara on LinkedIn: https://www.linkedin.com/in/cara-benecke/
Cara’s Masterclass: https://app.salesindach.com/offers/mdwfCAy4/checkout
Helena Klaus on LinkedIn: https://www.linkedin.com/in/helenaklaus
Follow Sales in DACH on Instagram:https://www.instagram.com/salesindach
Sales Hacks for DACH: https://app.salesindach.com/newsletters/sales-hacks-for-dach
