In this powerful episode of The Plumm Pod, host Georgia sits down with global L&D expert Rihanna Lindsay-Smith to explore what it really means to create inclusive, accessible learning environments in the workplace.
From personal experience with dyslexia to leading major L&D programmes, Rihanna shares how neurodiversity often goes undeclared in organisations, and what HR and L&D leaders can do even without formal feedback to design learning that truly works for everyone.
What you'll learn:
Why many team members don’t disclose neurodiversity and how that impacts learning
The difference between training and L&D and why it matters
How to start inclusive L&D design with limited data
Rihanna’s go-to framework for evaluating learning effectiveness (yes, we’re talking Kirkpatrick!)
The real impact of unconscious bias training and why it shouldn’t be a “one and done”
How L&D and HR can collaborate to drive cultural change
Building a psychologically safe learning culture from the top down
Power skills your workforce actually needs in 2025
Whether you're in HR, talent, or learning & development, this episode is packed with practical insights, vulnerable stories, and powerful advice to help you rethink how we support every learner.
Guest: Rihanna Lindsay-SmithFollow her on TikTok & Instagram: @rihannagallery
00:00 Understanding Neurodiversity in the Workplace
04:54 The Journey into Learning and Development
09:58 Inclusive Learning Strategies
14:57 Evaluating Training Effectiveness
20:03 Collaboration Between L&D and HR
24:45 Building a Learning Culture
30:02 Continuous Learning and Professional Development
