This episode explores an article from the MIT Sloan Management Review titled "Learning When to Stop Momentum" by Michelle A. Barton and Kathleen M. Sutcliffe, explores the concept of dysfunctional momentum in organizations. This phenomenon occurs when individuals or teams persist in a course of action even when presented with cues suggesting a need for change, often leading to negative outcomes. The authors draw parallels between business mishaps and wildfire management, emphasizing how complex, dynamic situations can cause people to become too engrossed to notice or properly interpret critical signals. They argue that overcoming this inertia requires managers to cultivate situated humility—recognizing that no single person possesses all the necessary knowledge in uncertain environments—and to actively create or embrace interruptions that force a reevaluation of ongoing assumptions and actions. The article details five reasons why momentum becomes dysfunctional and offers practical strategies, such as voicing concerns and seeking diverse perspectives, to foster a culture that can effectively adapt and prevent disasters.
