If you’re a café operator struggling with rising costs and declining revenue, this episode of the Coffee Knowledge Hub Podcast is just what you need. We sit down with John Richardson, The Café Expert, to dive into the numbers and explore practical strategies to boost your margins. This episode is packed with actionable advice that you can start implementing right away.
With over 30 years of experience, John has founded, sold, and consulted on hundreds of successful businesses, helping them grow and thrive.
12 cups explainer: https://thecafeexpert.com/numbers/
Contact John:
Free cafe and coffee shop owners Facebook group.
https://www.facebook.com/groups/cafeandcoffeeshopprofits/
https://www.instagram.com/thecafeexpert/
Chapters:
0:00 - John's professional history, defining COGS and labour costs
41:00 - 12 cup model
44:00 - Wastage impact on profit as a percentage
46:50 - Increase revenue
51:00 - Evaluating the ‘we need more staff conversation
58:25 - Operational complexity
1:01.30 Top 10/bottom 10
1:09 - Improving variable costs
124:50 - Avoiding being overwhelmed
