Follow-up to a previous episode featuring a founder of a Chinese privacy tool, our listeners requested to hear from a global privacy tool provider.
On the 2026 International Data Privacy Day, I sat down with OneTrust territory manager Vivien in Hong Kong. We have discussed the Company’'s evolution from a GDPR compliance tool into a comprehensive AI governance platform. The conversation highlights DataGuidance, a global regulatory research database described as the "Wikipedia for privacy lawyers," which provides instant updates on shifting legal frameworks. As businesses move toward Agentic AI, Vivien has explained a shift from manual administration to an integrated infrastructure where privacy, cybersecurity, and marketing teams collaborate on shared accountability and outlined a five-stage AI maturity model.
Finally, we have touched on the specific challenges of Chinese companies going global, explaining how automated tools help manage fragmented international regulations while protecting brand reputation.
Outline:
00:38 Introduction of Vivien
01:16 How OneTrust started in 2016?
02:45 What is DataGuidance?
04:29 How the platform expanded beyond basic privacy modules to include cookie management, third-party risk management, and now AI governance?
07:45 What’s OneTrust’s roadmap to move from administrative privacy to infrastructure and "Agentic AI"?
10:55 What is OneTrust’s AI maturity model?
14:40 How “Agentic AI” fits in the privacy tool?
16:35 Why adoption of privacy tools nowadays requires cross-functional collaboration?
18:56 Why is RoPA important?
22:20 How privacy tools can help manage data lifecycle?
24:25 How OneTrust engages with Chinese companies?
26:23 Can Chinese companies going global use a universal tool to solve compliance issues?
28:22 What questions do such Chinese company clients ask most often?
31:44 How to address "price sensitivity" of the Chinese market where companies often prefer in-house/Excel solutions to save money?
