In this conversation, Sue Glass shares her journey through the nonprofit sector, highlighting the importance of mentorship, authenticity, and the intersection of technology and community. She discusses her career path, the challenges she faced, and the lessons she learned along the way, emphasizing the need for leaders to foster an environment where failure is seen as a learning opportunity. This discussion also touches on the role of technology and AI in enhancing nonprofit operations while maintaining the essential human connections that drive community engagement.
Sue Glass is a transformational leader with over 26 years of experience in leadership, strategic planning, and fund and program development. Her change leadership prioritises a strong commitment to innovation and excellence. Her current role as president and CEO of YMCA of Greater Charlotte reflects her passion for inspiring community impact for diverse groups.
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In This Episode
00:00 Introduction and Background
03:16 Career Journey and Nonprofit Leadership
08:50 Navigating Challenges and Embracing Change
15:06 Lessons from Mentorship and Leadership
21:17 The Importance of Authenticity and Vulnerability
26:41 The Role of Technology and AI in Nonprofits
35:33 Community Connection and the Future of Nonprofits
40:53 Thank you
41:19 Closing